Utilities

Secure loyalty before they switch

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Utilities face growing churn and tariff pressure. Backwell Tech anticipates shifts in loyalty and pricing acceptance, ensuring revenue is protected long before customers consider leaving.

01

Churn Prediction

Spot customers most likely to switch

02

Customer Lifetime Value

Maximize profit by focusing on loyalty

03

Customer Winback

Reclaim lost accounts with the highest precision

04

Upsell & Cross Sell

Get the highest acceptance of add-on services

Backwell Tech helps executives see where the market is heading before it happens - which customer to focus on, and how to keep operations profitable - with clear, explainable predictions you can trust.

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BackwellTech xAI Suite

Our Platform

01

Customer Intelligence

Predict what every customer will do

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04

Automated Execution

Predictions to execute, not just report

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Get in touch with the team of Backwell Tech to apply for strategic partnerships or collaborations

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